This is a quick post for my Malaysian readers who have Jaring email addresses but are using Streamyx to access the internet.
I had a problem with my Jaring account starting on the 25th of January this year, when I could only receive — but not send — emails through my Jaring account. I tried all possible configurations and combinations of settings. I scoured the internet for possible solutions. I tried calling Jaring’s helpline. But nothing worked.
Sounds familiar?
After some two frustrating weeks, I ran out of patience and went to Jaring’s Anjung Internet at Suria KLCC.
The solution turned out to be maddeningly simple: just change your incoming mail server from smtp.jaring.my to mta.jaring.my.
[NB: I use the default ports (25, 465, 587) and leave the SSL (secure sockets layer) box unticked.]
A word of caution: I was told by the supervisor at Anjung Internet in Suria KLCC that you’d need prior approval from Jaring before you can change the server. Hence, you must go to any Anjung Internet branch, fill up a request form, then wait for a day or two for their technician to call you and inform you that the change has been done.
Anjung Internet at Suria KLCC is located at the Ramlee Mall, Concourse Floor, near Pizza Hut.
Go to Jaring’s site to check out the locations of Anjung Internet branches.
Good luck!
April 19th, 2009 at 15:01
“just change your incoming mail server from smtp.jaring.my to mta.jaring.my”
smtp = send mail transfer protocol ;-)
incoming is usually pop (or post office protocol). mta = message transfer agent. so i think they just simplified it.
June 24th, 2009 at 14:16
I’ve encounter the very problem of searching for my membership
record in the Uptren2u in the internet with the following message :-
THERE IS A PROBLEM WTH THIS WEBSIE’S SECURITY CERTIFICATES.
PLEASE KINDLY ASSIST ME IN SOLVING THIS PROBLEMS SOONEST.
tHThank you very much .
Mr Lim of Bintulu , Sarawak
June 25th, 2009 at 13:03
if you trust the site that you want to access, normally, what you can do is to click (somewhere at the bottom of that notice) on “allow exception”.
December 18th, 2009 at 02:06
You mean “outgoing mail server” instead of “incoming mail server” right?
smtp.jaring.my is for outgoing mail server and pop.jaring.my is for incoming mail server.